JoomConnect Blog

Let’s get this out of the way: you must communicate your message to the people you’re trying to convert into customers. These are the people who make up your leads, granted, but your leads are little more than a summation of data… notes you have about the businesses who may want to work with you.

However, you also mustn’t discredit your data on these leads, as it can easily be used to improve the message you share with the people receiving your communications. Let’s explore how you can do so via personalization.

Sometimes, viewing your business in terms of its different departments—less of a cohesive workforce and more disparate teams—can be too easy. This is often a dangerous pattern to watch develop, especially where your sales and marketing are involved.

Let’s discuss why this pair needs to work collaboratively for your business to see optimal success and explore ways to encourage these behaviors in your organization.

When you’re trying to advertise your MSP services, your content—the materials you share with your audience, like service pages, blogs, deliverables, social media, and others—and its quality will be critical to your success. You need your audience to be informed, engaged, and even excited about what you have to offer.

Of course, for your content to have a chance of inspiring these reactions, you need your audience to read it first. 

To develop a strategic marketing approach, it helps to know where your strengths and weaknesses lie and how your opportunities compare to the threats you’ll face. This is the purpose of the SWOT analysis… it allows you to assess your internal and external factors so you can refine and improve your marketing of the managed services you offer.

Let’s explore what goes into a SWOT analysis and how to use it to your advantage, beginning with a breakdown of its most basic parts.

Spoiler alert: yes, you should.

We all know that Facebook did not initially offer hashtags to help users link related content together, adding the feature in 2013. However, with the feature being available for over a decade, using it as effectively as possible is more important to overcome the noise and draw interested attention to your presence as a managed service provider.

If there’s one thing marketing needs to be successful, it’s consistency. Sure, it needs to be informative, engaging, and convincing, but if your audience doesn’t see it regularly, it just will not be as effective as you need it to be. Of course, to create this level of consistency, you need to be consistent in your activities.

That’s why we’ve outlined five things that you should do each and every day to help make your marketing as effective and impactful as possible.

There are a lot of decisions to make in any marketing effort you put out, many of which could be the difference between success and failure. Even more common, however, are the decisions where the difference is between success and great success. Obviously, the latter option would be preferable…so how can you identify the right path?

Simple… by utilizing something called A/B testing. Let’s discuss what it is and, more importantly, how to do it.

Email is a hugely effective tool that you can use to boost your business’ marketing efforts, provided you use them correctly. If misused, however, email marketing can be less beneficial (or worse, actively harmful) to your business’ self-promotion.

Let’s determine how to balance between overdoing your email marketing and neglecting your contacts so that you can get the most value out of your efforts.

To successfully plan a business’ marketing initiatives, you must have a marketing strategy that determines how you’ll pull clients and customers in. This can be difficult for some trying to push their business-to-business services, if they are lacking a structured strategy to guide their efforts as they work to develop their brand. Let’s review some ways to simplify this process as you generate your strategies.

We recently ran a Lunch and Learn series talking to local businesses about essential cybersecurity protections and laws they needed to uphold. We learned quite a bit throughout this process—thanks in no small part to an obstacle that suddenly required us to make some significant changes in the middle of our series—and wanted to share what we learned here so you could take advantage of the lessons the next time you plan an event… or how we can help you directly.

Email marketing remains one of the most popular ways businesses can nurture leads, build the necessary impressions to convert prospects, and maintain relationships with current clientele. With this popularity, however, comes plenty of competition for attention in recipients’ inboxes. This means you must do everything you can to make your email marketing as effective as possible.

Let’s review ten things we recommend you prioritize as you work toward this goal.

While it might be nice to think that your business can serve “anyone”—after all, being able to serve anyone means that you have the potential to work with everyone—this, unfortunately, isn’t the reality. Even the most accessible businesses will have certain clients that are inherently more valuable than others. These “ideal clients” are critical to identify, so let’s talk about how you can do so.

In sales, context is everything. Crafting a compelling sales presentation remains a cornerstone of successful business interactions. In today's rapidly evolving landscape, merely delivering information is just not enough. The true measure of a presentation's success lies in its resonance with the audience. For everyone involved in the sales process, understanding this dynamic is crucial for driving meaningful engagement and fostering lasting connections.

Facebook serves as an excellent marketing resource for businesses of all types nowadays, including managed service providers—assuming that the MSP in question is utilizing Facebook to its full potential. We wanted to share a few basic practices that can help you get the most out of using the social network for your business’ benefit. 

Okay, let’s take a moment and address the elephant that’s in the room, and has been in the room ever since the managed service industry really took off. Ready?

Managed services are really, really tough to make interesting—which can have an impact on your marketing efforts and their efficacy. So, let’s take a few moments to consider how to make your marketing more engaging, without detracting from the message you’re trying to convey.

At this point, we’re all familiar with the little blobby images we call emojis… and you’ve likely seen them in some marketing materials at some point. Chances are, these marketing materials were in the form of an email. Let’s examine this concept, and review some practices to help you most effectively use emojis in your marketing emails.

When you market your business’ services you want to make sure you are marketing effectively! With too broad a target market, you could be wasting your marketing efforts. You want to narrow your marketing focus - so try target marketing. By doing this you will be breaking your marketing into groups. Then you will narrow those groups down, to those that would need your product or services the most. 

As the COVID-19 virus continues to sweep its way through the world it is imperative that businesses remember and continue, with a little adjustment, their marketing efforts. When it comes to marketing your MSP, you can consider it a best practice to always be marketing your services. No matter what complications or difficult outside circumstances your MSP may face, you should always be marketing your business.

We have a tendency to focus most of our attention on all the things you should do as you market your MSP services, but it is also important that we acknowledge that there are a few things that you absolutely need to do as well. This is according to the Federal Trade Commission.

Trust is a critical factor in running any business successfully. A business owner needs to trust their employees to work effectively, a business as a whole needs to trust its vendors and service providers, and—perhaps most pressingly—a business’ audience needs to trust that business.