Testimonials

Our company looks infinitely more professional  as a result of Directive.  We have a REAL social media campaign, website, and things that would cost FAR more if we did them in-house.  Directive is one of our most important vendors.

The solution is turn-key - I am busy with IT work and don't want to deal with marketing.  With Directive I can "set it and forget it".

Directive Team - your hard work is valuable! I am speaking to all the members of the team-- receptionist--IT crew--Managers. Please know that we appreciate your work and the time you invest in each day.

It's really been a good experience so far working with you guys. We have a new customer from SEO, we almost have two. Is all the other content and all the other services, like social media, the blogging, and thinks like that, the stuff you guys are doing routinely, does that offer credibility to who we are as an organization when people do find it? 100% yes. I think it's been great so far and I think you guys have been great to work with.

You all have been doing a really great job for us and we really appreciate it. Look forward to working with you and growing more!

Working with Directive, we gained a website that we would find nearly impossible to write all the content for. The website looks professional and portrays our company very well. The process for implementing the website was done methodically yet it was easy to provide the information required. There were also additional features such as the two whitepapers that come with the site.

I'm also going to benefit from the blogging service, allowing us to have a site that is constantly changing. The staff at Directive are introducing us to new technologies which will help us with our marketing. Their service is obviously not set and forget, as their staff is regularly in contact with us to provide us with other areas to improve our marketing.

It really has been a pleasure working with you guys and I am very happy with the website and also the level of support I am receiving from Shannon and the rest of your team.

Since partnering with JoomConnect, improvements to our website and social media has yielded a significant traffic increase, many of which resulted in closed opportunities and new customers. Visitors to our website find that our menus are easy to navigate and it’s content is up-to-date and relevant. The site has proved to be an asset when holding a lunch-and-learn event, as attendees can be directed to the website or landing page for additional content.

Prior to contacting JoomConnect, we attempted to work with several local marketing firms that never achieved the desired results. Time after time, we ended up with inconsistent marketing efforts from agencies that did not understand the IT services business model or our intended target market. It was apparent after a year or two, the results we hoped for with local marketing firms were not going to be realized.

That finally changed with JoomConnect. They been very effective at solving the problems we experienced with previous marketing firms. It’s literally the first time we’re comfortable, as principles in the business, of realizing a true ROI on our marketing expenditures.

The service we’ve found to be perhaps the most beneficial is the Virtual Marketing Manager (VMM) service. The VMM plays a significant role ensuring we execute on our marketing plans. It’s a balancing act when trying to run a successful IT services business and lead a marketing effort. The VMM role helps me stay on track and on time.

Ultimately, JoomConnect’s knowledge of the IT services industry, integration with our toolsets, and the virtual marketing manager align with our service delivery model very closely - which makes the engagement easy. We would recommend JoomConnect to any of our peers, with enthusiasm.

Today marks the 5th Anniversary of our company, and I would like to take a moment during this celebration to stop and say THANK YOU to you and the whole team at Directive for being such a valuable partner and tremendous part of our company. Without the consistent dedication of your fantastic team, we would never have been this successful. Your passion, support, and commitment have helped us soar to new heights and we could not be more proud to be partnered with you!

We came to Directive in search of a better website with more functionality than the website it replaced. For me, the two features that influenced the decision to work with Directive are the website's content and overall ease of use in getting relevant marketing content out to visitors. Additionally, we found their support to be responsive. I would recommend Directive's website solution, as there are no huge upfront costs or commitment to get started. I am considering the addition of other marketing services by Directive in the future.

I truly appreciate all of the hard work that Shannon and the rest of the Directive team have invested to get us to this point.  Shannon's done a great job managing the project and dealing with all of my ideas and requests and keeping us on track for a great result!  I gladly recommend Directive to all of my peers because I’m confident that they will receive the same great results that I’ve received time after time.

I did a lot of research before I chose to use Directive. I am very happy that I did use them. So far they have done my website which turned out great. I am planning on using them for more marketing stuff in the future. I appreciate Directive's expertise in the MSP world. I haven't had a chance to do too much but every time I have contacted them they have gotten right back to me and been very professional. I am just getting started but it looks like they can do everything that might be needed for marketing. In my situation I am just starting out and don't have a lot of funds so I am going to call them next week and see what they suggest about setting up my first marketing campaign. I like the fact that you have control over the website to make changes in the fact that for only $99 a month that they keep it up-to-date, host it, and will do a lot of things for free such as setting up landing pages and other things of that nature. I also really enjoy the webinars that they have every Tuesday and Thursday that explain different things about the website that the client can utilize. After doing all my research I am very glad that I chose Directive and I did a lot of research.

Directive was professional, organized, timely, and experienced. I was very happy with the final outcome of our website, and I felt the design team took direction well and were always accessible and communicative. I was referred by a current customer and I would definitely use them again in the future, as well as refer customers to them. I think they do wonderful work!

Fantastic. Excellent customer service. I appreciate it.

The team at Directive was extremely easy to work with!  The good communication started from the beginning, with a clear path and setting of expectations for the entire process.  Once the initial design choices were made, we were regularly updated by our main engineering point of contact.  Finally, when we were ready for launch, we were taken through the final steps to get our new site live.  We were extremely pleased with the results, and would not hesitate to recommend Directive!

The website has been great. We get a lot of compliments on the website.We've been very happy. Once we got it going, it was great to work with the team. The newsletters work for us and is a good price for what you get.

Working with Directive to support our managed services practice has been an absolute pleasure. From the fantastic website templates and great IT-related content to the blog service and excellent website support, we couldn’t be happier with our decision to work with Directive.

As a software development and business consulting firm for various industries for over 35 years we gained a wealth of expertise in supporting, not only our software products, but the computer networks they operate on. Four years ago, when we made the decision to leverage that experience and create a separate managed IT services practice, we knew that we needed a distinct web presence to reflect those offerings. We also knew that the site needed to be easily found by Google and other search engines for the key words that we believe people use to find companies that can solve their IT challenges. Directive made it simple to get online fast with an easy-to-use website design and a combination of our own proprietary content and Directive’s content designed specifically for MSPs. Since that first launch with Directive, we’ve migrated our website to one of Directive’s ‘mobile-responsive’ website templates and now the site looks super no matter what device it is viewed on.

Great SEO results, Fast time-to-market with a professional-looking website and excellent IT-related content; and fast turnaround on website technical issues. As I work towards learning more about their Joomla content management system, their technical support people have been wonderful to work with…I submit a support ticket, they communicate status on the job and get things wrapped up in a very timely manner.

I would absolutely recommend Directive for any managed service provider looking to grow their business (except if they’re located to close to us!). Directive has given us a huge advantage in the competitive local IT support industry and we hear time and time again that our website was a driving factor for folks who have reached out to us for help with their computer network and IT infrastructure.

Chris, you should be very proud of the team there. Professional, responsive and easy to work with.  We couldn’t be happier with our partnership with Directive.

CTN chose to transition to Infusionsoft to distribute newsletters to clients. Directive supported this change by creating the monthly newsletter template within Infusionsoft for easy distribution to our contacts. This new process will make communicating and marketing to our clients and prospects simple and efficient. Directive has also been successfully helping us with our SEO which has increased website traffic and inquiries.

The website that Directive built for us helped raise our online presence immensely. We had a website before, but the new website catapulted us to an another level. 

The fact that it is a website that has specific features for our industry meant a lot. We can now use it as a marketing tool.

The added social media tools is a big plus. The opportunity it gives us to connect with our customers and vice versa is very beneficial.

In addition, I would definitely recommend Directive because of their great pricing and wonderful customer service.

We've seen great improvement in our website's organic SEO growth in comparison with our previous marketing partner. Thank you!

I wanted to take the time to extend well earned praise for Stephanie Algiere. She literally walked through every step of configuring, formatting, tracking, importing contacts and launching our first robust email marketing campaign. As you well know, the task has many stages and a mistake at any turn can render the campaign a failure. Stephanie was absolutely diligent in not only making sure every step was properly executed, but also in making sure I understood what she was doing and why. This is the type of service that sets your company apart from the competition by adding excellent value to your clients. Thank you so much!

Back in October we at Linkatech were looking for a intelligent way to link our Joomla-based website to Connectwise. That is when we discovered the Directive website and Chris Chase. Once we had done a little research into JoomConnect it was clear that we had made contact with the right company and the right team. Since October we have had the pleasure of working with Chris and his crew on a super exciting new way to connect to our customers using social media management and the Ultimate Social Media Rig (USMR). We have attended the Connectwise TV broadcast recently, and also have listened to his recent interview on AM 1300 KSET Geek Free Radio; both of which just added fuel to the already massive inferno of excitement. This morning we had a conference call with Chris to further our understanding of the USMR and to add to our current initiatives involving social media management and the Managed Services community. It is clear to Linkatech that if you plan to gain market dominance using Social Networking you must learn more about the USMR. The value of what Chris and his team have put together including the automation using Connectwise and JoomConnect will keep it manageable and traceable, while returning huge value.

I'm very happy with your team and the content you guys build! The blogging service is incredible and I can not wait to do more with you.

Chris has the rare ability to be both visionary and pragmatic. He and his team have identified an excellent opportunity in creating JoomConnect. They've worked closely with users and potential users to identify ways to make JoomConnect even more powerful. JoomConnect will be a real asset for all types of companies looking to effectively integrate their web presence into their operations.

Even though I know how important a marketing strategy is to an MSP’s growth and success, we struggled with outdated content on our website and implementing marketing automation. When I sought out JoomConnect’s marketing solutions, our lack of web presence and brand awareness were negatively impacting sales. We weren’t using any type of marketing automation to nurture leads down the sales funnel, either. To improve our marketing, decided on the Ultimate MSP Website with JoomConnect marketing automation platform.

 

Our new website launched a few weeks ago and I am very happy with it. Next, JoomConnect’s support staff worked with me to implement marketing automation. They were all very professional and eager to assist when needed. Their “best practices” approach to marketing automation and the integration with Connectwise made a big difference to our marketing strategy.

 

I would absolutely recommend JoomConnect’s marketing solutions to other MSPs.

 

Chris and his team are some of the hardest working and consistently superb people I've dealt with in this industry. They have a streamlined infrastructure allowing them to cover all bases and produce excellent results. They know the hardware, the software, the programming, and the lifecycle. His investment in his company has positioned them for continued growth without sacrificing customer service in any way. Directive is the only company I would consider for my development and support needs.

I was very pleased with team, the website, and the process. My expectations were exceeded! Thanks!

We have provided a customer portal to our clients for many years now and we have always struggled with keeping the frontend (customer portal) synchronized to the backend (Ticketing system). ConnectWise does a great job at providing a basic customer portal solution, but we wanted to offer more rich content to our clients without having multiple logins. JoomConnect allows us to seamlessly integrate our existing CMS (Joomla) website with our ConnectWise database in about 10 minutes. Now when a new customer logs in they have access to everything they need to run their business and get the support they need.

JoomConnect is awesome! We are using it at ConnectWise for our website.

Vision Computer Solutions (VCS) ended relationships with two of our previous vendors at the end of December 2013 once discovering the products Directive had available. Although we have only been clients for three months, our organization is already seeing immense benefits. By utilizing Directive's services we now have a cohesive lead capturing system - integrated with our website and ConnectWise. The ability to have automated activities between our website and ConnectWise has become integral in our marketing. At VCS we believe in doing more with less. With our new relationship with Directive, our company is able to have complex marketing campaigns ran by one manager! It is an ease to our marketing budget and our stress levels to entrust Directive to manage our SEO and our PPC! Without a doubt I would highly recommend Directive to any MSP who uses ConnectWise. If Directive isn't part of your marketing team, you are missing out.

“I hired Chris to redesign our company website, and integrate our backend database with our website. I have since sent several of my clients over to Chris' company. Their work is outstanding, and reasonably priced. They often go above and beyond in helping clients.”

We've been working with Directive for almost 4 years with our website, so it seemed like the natural choice to engage them about our marketing. I was looking for a company who understood my industry, my business, and my ideal clients to take over all of my marketing objectives. Directive worked with me to create a marketing plan that spans a year of marketing activities.  They started by asking questions to help me focus my marketing and to help them understand my business.  The outcome is a shared document that we are both using to drive marketing campaigns, and track results. The most valuable aspect of the marketing plan is putting a meaningful and logical approach to marketing.  To many small IT companies do marketing as an afterthought, funding random projects or one off mailings that don't track return or tie into a larger approach to consistent lead generation.  The purpose of the plan is to build a meaningful funnel of leads through consistent execution of marketing.  The value of the plan is it gives me a 12 month view of marketing costs, and it enables Directive to execute the plan consistently, even when I am distracted in other aspects of the business. Before I started executing marketing through Directive, I would be captivated by other IT focused markets products that promised to show me the way to marketing success.  I have purchased many of these guides and I just never found the time to execute it consistently.  The value of the guide to market was clear, but I lacked execution.  Directive took the time to understand my brand and build a custom roadmap for my marketing execution, and they will handle all aspects of the execution, allowing me to focus on servicing my clients.

Chris Chase is the "Guru" of the new social media movement don't miss out on getting your client community strategy right get Directive involved in your marketing NOW!