We’ve always described JoomConnect as a marketing automation platform. After all, it integrates your website into ConnectWise and Autotask, so one of its biggest strengths is automating the lead generation process. With that said, our MSP has been using it for a long time to streamline our support process, and it’s done a lot to ensure that otherwise complicated tickets are handled much faster.
Wow! We are excited to be celebrating 15 years since the initial development of our JoomConnect platform. What started out as a login connection between ConnectWise and Joomla has grown into an assortment of marketing services for managed service providers by a managed services provider.
Our JoomConnect integrations help to automate a lot of critical processes for managed service providers to make their sales, service and marketing efforts standardized and simplified. We wanted to take a few moments to dive into some of the capabilities that a form on your website’s landing pages can offer in conjunction with ConnectWise Manage and Autotask.
The FAQ section of the JoomConnect Newsletter is designed to answer questions that we receive often about both JoomConnect and the MSP Website.
Do you have a question you'd like answered? Simply send an email to us!
The FAQ section of the JoomConnect Newsletter is designed to answer questions that we receive often about both JoomConnect and the MSP Website.
Do you have a question you'd like answered? Simply send an email to us!
For the 7th consecutive year, our team will be heading to The Sunshine State for IT Nation, one of the most important channel events for ConnectWise users. IT Nation hosts managed technology service companies from all over the world, giving them the opportunity to learn about the latest solutions, hottest technology, and improve their leadership and business management skills by attending a series of workshops, training labs and presentations.
ONEONTA, NY - Jan 20, 2010: HTG Peer Groups (HTG), currently the largest executive peer group organization dedicated to MSPs and IT solution providers with over 260 members worldwide, has selected Directive to design and integrate its new website. The updated site, scheduled to launch first quarter 2010, will use JoomConnect to serve as a bridge between its Content Management System and ConnectWise PSA. The new site will supplement their efforts to communicate and serve the needs of their members as well as assist in recruiting new members.
Oneonta, NY - November 10, 2011- Directive, the IT/MSP Marketing Company behind JoomConnect, the integration platform linking ConnectWise with MSP Websites, has announced MailChimp Integration for ConnectWise.
WordPress version of JoomConnect’s popular Joomla-based Ultimate MSP Website is on the roadmap.
ONEONTA, NY - November 15, 2011: JoomConnect; the popular web-marketing and service automation platform used by IT/MSP companies to integrate their websites into their ConnectWise PSA is now available for websites that are not built on the Joomla content management system. The SaaS application is called JoomConnect Anywhere, and can be used to provide ConnectWise API functionality into websites using other content management systems such as WordPress and Drupal, custom developed sites, or standard HTML sites.
Oneonta, NY - July 12, 2016 - We’re really excited to announce the launch of our new Knowledge Center. This new documentation repository is where you’ll find guides and tutorials for your website, JoomConnect, and other services.
I'm really starting to get excited (yes even more excited) about JoomConnect 1.1. Over the next few weeks while in beta we are going to leak some of the new features. Hopefully you will be as excited as we are. Keep reading to learn how we are sharing how to do this for free.
Our team is always looking to add new, useful features to JoomConnect. We are happy to announce that a new form option has recently been added!
We cannot believe today is the day; the launch of JoomConnect. The Directive JoomConnect Team has been burning the midnight oil to ensure a smooth launch of our website. It's going to launch with some content we really wanted to get done like some videos and a few other things, but we'll get them up a within a couple days after the launch.
We grew a lot in 2009. This is a great thing but it has also exposed a lot about our company that we want to improve on. It's pretty obvious what we need to work on to support the growth we expect in 2010 and beyond.
We ran into a little problem. As it turns out, so many MSPs are taking advantage of our marketing solutions we often get sales requests by our clients' competition. I suppose this isn't a bad problem to have! We are implementing a solution right now to combat this and prevent locally competing MSPs from marketing with the same content. We call it GEO Protection.
In an effort to improve the blog service, we are implementing new blog categories. These categories will assist in the organization of the blogs, making them easier to find by readers and helping search engines in crawling.
While the exact amount may vary, there’s one thing that is always true: Generating and converting leads to sales takes time and effort. Much to the chagrin of sales managers and businesses owners, the majority of leads are not properly followed up on, if they’re followed up on at all. Approximately 20% of all leads are abandoned after the second follow-up attempt. Converting a lead into a sale requires nurturing - and nurturing takes time. But, there are ways that you can improve your follow up procedure without bogging down your sales team with additional work.
The spirit of the season is upon us and we want to let our friends, family, clients and colleagues know how much we appreciate them! We have had a truly wonderful 2015, and we couldn’t have done it without you. Here’s a quick look at what we’ve been up to!
Using email blasts as part of your marketing is an economical, efficient way to reach a target audience. Whether you’re sending a monthly newsletter or an emergency alert about the latest malware attack, email is a versatile ‘go-to’ method for all types of marketers.
